Overkill on Micro Managing - Senior Representative Customer Care bei Verizon: Mitarbeiterbewertung

1.0
5. Juli 2009
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CEO-Befürwortung
Geschäftsprognose

Pros

If you need a paycheck and benefits package and are able to tolerate extreme differences in management style...this is a good fit for you.

Kontras

No career advancement. Majority of employees, especially management , lack "higher education". Very, very high stress. Excessive micro micro-managing at all levels. Too much focus on customer satisfaction; not enough on employee satisfaction, respect or loyalty. If a worse company to work for, unsure which ones they are. Lack any type of business etiquette.

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5.0
7. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good company, good people, very large

Kontras

When we will get cut? Large Company with many moving parts hard to meet and network

4.0
26. Jan. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Kontras

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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