The good, the bad, and the bureaucracy. - Mitarbeiter (anonym) bei Venable LLP: Mitarbeiterbewertung

Many of the attorneys like to pretend the support staff doesn't exist, like an Indian caste system. Also, there's a sense that offering up criticism of management or asking a tough question could lead to trouble and possibly getting fired. The staff shouldn't be afraid to confront the lawyers with something as innocuous as advice.