Pros
Benefits are great. Sadly, much of the “good” at UserTesting is gone. I loved working with the people, a lot of truly kind people who valued you and your work. There is a lot of resiliency in this workforce, if you can stick around.
Kontras
There is no trust among leaders and employees. The new executive team keeps trying to make themselves approachable while talking about their multiple houses. Leadership used to care about empathy and diversity, but you can see that most of the new hires are referrals coming from companies the new execs were previously at. It’s becoming more US-centric, less diverse, and less empathetic every day. Over half of the HR team just left by choice. The new strategy feels like everything is being repackaged as something new and shiny, without any substance. The new values are meaningless and were only adopted because the CEO says they are what he personally lives by. There’s a lack of understanding of our product and many leaders are allowed to slide by with poor behavior, even when it’s reported. This used to be a good place for growth, but now if you don’t say yes to everything, you won’t get ahead.