Huge disconnect between ambitions and reality - Customer Experience Specialist bei User Intelligence: Mitarbeiterbewertung

2.0
1. Sept. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

- Smart and kind colleagues - Flexibility to plan your work hours and location - Budget for conferences/courses

Kontras

- Poor sales work leading to uninspiring projects and people being without assignments for a long time. - Divide between management/support and the experts that have to do billable work. - No room for initiative from employees. - Little room for personal growth: you have to be lucky enough to land one of the few interesting projects

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4.0
23. Aug. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

great team and partly good customer projects

Kontras

it was a difficult market situation locally

2.0
29. Sept. 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

* a team of highly qualified colleagues * a good starting point to learn the trade of UX * a wide array of clients (Elsevier, Philips, Tribal DDB, smaller firms) where you can gain experience and add to your portfolio

Kontras

* they pretended to be a design agency, but they mostly do consulting/outsourcing. This means you will end up working anything from a couple of days to multiple years at an external location, but not with any of your colleagues. * the bosses are very conservative and therefore stifle any type of innovation, such as ideas coming from the employees. This is very frustrating. * as you are working outside, there is hardly any contact with other colleagues, which is a shame. The management didn't seem to encourage this, as they seemed more focus on making money.

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