Lost and Listless - Product Manager bei Upwork: Mitarbeiterbewertung

2.0
26. Mai 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

- Upwork provides real economic opportunity to freelancers around the world. Look at some of the reviews here; a lot of the positive ones are from people who clearly found work THROUGH Upwork and love the company as a result. This is a good thing, but it distorts their reputation on Glassdoor because those people don't actually work FOR the company. - WLB was good before I left. - The company's raison d'être is worthwhile.

Kontras

- The C-suite has been a revolving door over the last year except for the CEO. She is the constant during this downturn and, as others have pointed out, deserves to be let go. I can't believe activist investors haven't demanded that she be fired as the stock price is in the gutter and guidance is only getting worse. - Generative AI represents a real threat to the company. There is no compelling reason to hire a logo designer, contract for data entry, etc. in the future if AI can do it for you. Based on current trends, this company will struggle to integrate any type of compelling AI into their product while it eats away at their core value prop to customers. - Ancient tech stack that makes work impossible. - Testing methodology is slow and incremental improvements are treated as huge victories. They miss the forest for the trees.

Mehr Bewertungen zu Upwork entdecken

5.0
25. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great people, very approachable, interesting problems

Kontras

A lot of short term thinking and near future optimization

1.0
7. Nov. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

It's remote, and most ICs are talented and kind.

Kontras

Oh my, there are so many clowns at this company—nearly all of them in leadership. Mostly executive cronies from dinosaur companies like CareerBuilder and Yahoo, who are out of touch with the tech industry at large. This hysterical leadership shifts strategy every 3 months or so, resulting in whiplash for their poor staff as well as frequent layoffs and reorgs. In my time at this company, I’ve seen nearly every -ism you can imagine, frequently and repeatedly: racism, cronyism, sexism, and nepotism. The business model exploits freelancers, essentially offshoring work for clients (cheap global labor) while the company takes a hefty share via predatory fees, which are the majority of record company profits. Unfortunately, AI will cannibalize many freelancer jobs on the platform. Although the company is delusional in its own “native AI” progress—their models are unusable slop despite huge investments—other companies will likely provide useful tech in the near future, particularly agentic AI. I could go on, but the bottom line is that this is a grossly unethical company you should avoid if you can. I’ll also add that many of the positive reviews here are from USERS of Upwork, not EMPLOYEES. This results in a falsely positive, rosy view of a toxic company. I wish Glassdoor had a filter that could address this for people considering employment at Upwork. Their rating is likely closer to a 2.7 if those irrelevant reviews could be excluded from the data set.

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