Very Poor Communication By Multiple Recruiters - Mitarbeiter (anonym) bei Update Legal: Mitarbeiterbewertung

1.0
27. Sept. 2015
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

They are very good at reminding you that your timesheet is due, so that they can quickly calculate their fees, but when they screw up your paycheck, you don't hear back from them for days.

Kontras

Their recruiters have a tendency of contacting the client, and stating that I (the employee) have questions regarding overtime and company policies, when in effect I did not. Made me look bad to the employer, because the employer said to me that they thought we were on a good basis to communicate with each other. Spoke with the reception on my first day of assignment to find out when was payday, and had to stay on hold for 10 minutes while she located someone. I asked doesn't she work for Update and paydays are a set day of the week, and her response was she can't disclose that information. What nonsense is that? When I left my assignment, of which I were there for 4 months, I left property behind. I spoke with Christina, who told me my assignment has ended and if I had personal property. I told her the items. Three weeks later, no response or no returning of the items. E-mailed one recruiter, and no response. E-mailed another recruiter, after waiting for a response for another recruiter and still no response. As of the date of the message, still have not received a response on when I should expect my personal property.

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Reaktion von Update Legal
10y
Dear Candidate, First off please let me be the first of hopefully many Update employees to offer you a sincere apology. The situation you described is not what we believe in and is unacceptable. While we understand that this experience has made it difficult for you to work with us but we do hope you reconsider. Please reach out to us directly so we can work on better serving you. Our apologies, The Update Legal Team

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5.0
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Pros

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Kontras

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4.0
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Pros

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Kontras

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