2.0
16. Sept. 2022
Mitarbeiter (anonym)
Ehemaliger Mitarbeiter, weniger als 1 Jahr
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CEO-Befürwortung
Geschäftsprognose
Pros
Not much Pro's as it is an on-site job with the vibe of a remote setup coupled with management not being on site.
Kontras
Complete lack of communication from management. Quality leads & analysts non-existent. Heavily reliant on experienced agents for information provided for troubleshooting. More fixated with SLA's then updating KB articles. Little to no consideration for wellbeing of employees.