Pros
The Good, Unbelievable work colleagues, sadly more have left than have survived the many interactions of transformational change. The board have massive ambitions and the courage to change absolutely everything. They are energetic, driven and quite possibly deluded. I will qualify that with noting their belief that we will be bigger than the major players in the ERP space such as Oracle, Microsoft and SAP. This is the footballing equivalent of the coach at Accrington Stanley FC boasting that they will win the Premiership bettering the likes of ManU, Man City and Chelsea. In an alternate reality maybe but back down on planet Earth, in this reality, it’s not going to happen, we are quite simply in a lower division. Its great to have ambitious goals and I applaud you for it, but come on guys they need to be somewhat realistic.
Kontras
The Bad Exceptional talent lost in the pursuit of short term profits. Recruiting the best talent and nurturing it through to fruition is a very painstaking, time consuming activity; and then to see it thrown away with nothing more than a “We wish you all the best” is absolutely astonishing. The Down Right Ugly Global Support Centre totally rushed into operation, staffed with employees that have no product experience and in many cases little English communication skills. This is a result of ambitious profit margins that must be hit above unwanted distractions namely Quality of Service. The elite few will do very well for themselves at the expense of the many. Short term profiteering all the way, never a better example of the Capitalist Engine bouncing off the rev limiter.
