Pros
Pay is good Benefits are good Good team environment depending on what store you work at Can be fun to work with customers
Kontras
The system and technology for such a large company is unbelievably outdated and makes doing your job next to impossible. Red tape abounds on nearly every transaction and interaction. Company is moving in a different direction than it used to. Is focused on profit and losing interest in actually retaining current and loyal customers. Management is overworked and underpaid and as a result take it out on employees under them as they are pressured to hit their bonuses and quarterly goals. Expectations of role and behavior are constantly changing and have no consistency whatsoever. Senior leadership gives impression of being engaged with lower level associates but are extremely out of touch.