Customer Service Branch-call center - Processor bei USDA Rural Development: Mitarbeiterbewertung

Good work life balance, good pay, loved the team, meaningful work.

Deep stress due to new administration. At times slow adoption of new technology and antiquated processes. Inter-office politics are common.

- Great local management teams. - Great coworkers, extremely knowledgeable. - Sense of accomplishment and belief in the mission. - Assisting your local communities.

- Terrible upper management. Political instability. - Outdated computer information systems. - Work/life balance. To make up for the low pay government positions used to offer incentives like work from home a few days a week, alternative work schedules (just work your 40 hours a week, start and end time changes as you want), and job security. All of these are gone or on their way out. - Burnout. Entire teams have resigned, under the threat of being fired, or have been fired so the work of 20 people now rests on a single person. There is not enough staff. Literally half of this agency’s staff no longer exists.