DON"T WORK HERE! Paid for talk time But not all of it/ Don't expect any help or questions answered - Escalation/Customer Retention bei USAContactPoint: Mitarbeiterbewertung

The training is good too get started and begin work

Unhappy customer calling and when they sign up someone already took them thew reward and you have too repeat it too someone who do not want too hear it again they just wanted too cancel.it ok too tell them about the rewards again and lower there price if they would like too listem maybe they miss something.

The only pro is that you can work from home on your schedule.

This company is no good to work for, you get paid by the minute of actually talk time (0.18) IF you get calls. Your first day you will receive plenty of calls, but your next day you might be lucky if you get 1. The routing of calls is based on you ability to scam people out of money for credit monitoring. The more you scam the more calls you will get. There are no supervisors, and contractors that buck the system are not punished. The dealings of this company with customers is shady at best. People duped into signing up for paid credit monitoring by agreeing to a free credit score. So most the calls you will get are upset people calling you scammer, crook, thief, etc. and to cancel their account. So if you cancel, which you will, it will be held against you. At which time you have to refuse a refund because they "missed the 7-day window." Then you are left with a very irate customer and no options but to transfer. They offer an incentive program, but as soon as too many people get to the minimum incentive amount they raise the amount so you have to keep working.. In a period of 2 weeks the points were raised by 3000. This company is cheap and worthless.