Pros
UHC has been fortunate to recruit and retain an outstanding team. There is a lot of talent throughout the company and almost everyone is a pleasure to work with. The work environment includes modern office space and technology; most staff take advantage of the ability to work from home a couple days a week and we're able to do so without sacrificing productivity. Current benefits, especially retirement savings and PTO, are very favorable.
Kontras
The company began a reorganization initiative in mid-2013 that included several waves of changes and is/was still underway in early 2015--senior leadership appeared to be either indecisive or unwilling to prioritize the completion of this work. It lingered. Then it was announced that the company was "merging" with a much larger, for-profit company (VHA). So the reshuffling of staff will likely continue throughout 2015 with many good people on edge at the prospect of layoffs and some already choosing to leave. For those that remain with the new company, it is unclear at this point what the organization and leadership structure will be other than that the VHA CEO will be in charge. Benefits also seem likely to take a hit. Beyond the reorganization and merger, the company is currently top-heavy as others have noted. And other than management and IT, opportunities for promotions have been limited for everyone else with career tracks undefined and too many positions unfairly lumped into the same salary grade.