Too many unnecessary processes that make the workload heavier.
Their policy system could use an upgrade. Adjusters have to rely on Administrative to put complete policies in their file.
Work from home (although if you live within 50 miles they will probably make you come to the office)
Unlimited PTO (although they will limit it at random times)
Kontras
Have to refer everything/very micromanaged
Unrealistic goals and expectations
Lack of staffing on underwriters and support staff
No work life balance, expect to work 60-hour work weeks
They do not pay well for the amount of hours/work needed for this job
No time for self improvement
Leadership does not listen and way too many managers
Systems changed in early December 2025 and has made everything 3x longer and are still actively having issues