Pros
- The company offers unlimited PTO.
- The overall pay is slightly above average for this industry.
Kontras
- Despite being with the company for a while, there are still very few established processes or operational structures in place. Employees are often expected to create processes themselves without leadership having a clear understanding of the work required.
- Leadership can be reactive to disagreement, which creates an environment where employees may feel hesitant to share feedback or alternative perspectives.
- Feedback from employees is often not taken seriously or acted upon, which has at times contributed to client dissatisfaction.
- Work–life balance can be challenging, with expectations that sometimes require late nights, working through lunch, or weekend work.
- The interview and hiring process appears focused primarily on filling open roles quickly rather than ensuring strong alignment with the role or long-term team needs.
- In internal meetings, leadership has at times spoken about clients in unprofessional or inappropriate ways.
- Inappropriate behavior has occasionally been tolerated rather than addressed.
- While there are nominal opportunities for career growth, frequent business losses and recurring layoffs have limited actual advancement.