Pros
The company operates fully online, and the people you work with on a daily basis are amazing and exceptional. In the beginning, the platform's vision and mission to help the next generation learn about cybersecurity were truly amazing.
Kontras
Most of the content now is AI made, lowering the value of the platform content. The work culture is deeply unhealthy, leading to severe burnout and exhaustion. Due to lack of employees protection laws, the work culture tends to overwork employees in third world countries. The founder promotes a "founder mode" that translates to extreme micromanagement of both minor design choices and major strategic decisions. Employees are routinely overworked, underpaid relative to their hours, and expected to be present on Slack after hours. Furthermore, there is severe operational negligence in HR, including payroll and tax errors that resulted in UK employees unexpectedly owing thousands of pounds. Even worse is the deceptive behavior from leadership regarding ethical data usage. When concerns were raised internally and publicly about user data being used to train this new AI agent, the founder labeled these concerns "misinformation" and explicitly claimed that no TryHackMe data was being used. In direct contradiction to this, the new AI agent's website actively boasts that it uses "millions of user journeys from TryHackMe" to train its model. When community members express discomfort with this, leadership's response has been defensive, with the founder simply telling concerned users to delete their accounts and blocking critics on LinkedIn. Internally, this dismissiveness is mirrored in how staff are treated. Anyone who attempts to set healthy boundaries or maintain a work-life balance is quietly managed out of the company. The founder actively boasts about this intense, fast-paced culture in blogs, attempting to disguise a toxic work environment and 70-hour work weeks as "ambition"
