Family oriented as people but Team was second class to profit and growth - Helpdesk Technician bei TrueIT: Mitarbeiterbewertung

2.0
8. Mai 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

*Great culture between coworkers *Good work life balance *Flexible PTO *Friendly owners as people *Each team was tight knit

Kontras

*stagant pay *growth to quickly *to much support staff, not enough team to actually do the work required *Owners seemed disconnected from the day to day of their IT team *felt like a number with lower priority than some of the higher bottom line departments

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5.0
10. Jan. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Strong customer base, great people work with

Kontras

Work is being done to update inefficient processes which is bringing about change.

3.0
27. Juni 2020
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CEO-Befürwortung
Geschäftsprognose

Pros

-Decent benefits (mostly to individuals not families) -Great employees -Ability to work from home in some positions Culture used to be really great prior to 2018 when they acquired Summit Group Software and a few other smaller IT companies. It just grew beyond the leadership’s scope of knowledge and has since fizzled out to a company of penny pincher micromanagers who keep making the wrong decisions at the expense of their clients and employees (some layoffs occurred). There has been a ton of turnover and they keep replacing employees with fresh-out-of-college, inexperienced individuals who are cheap, but can’t get up to speed fast enough to meet deadlines. Zac, the owner, is all talk but won’t take the experienced individual experts (the few left) at the company’s advice. But now they’ve been “partnered” with BNG, and hopefully things will change for the better. Eventually the TrueIT brand will just disappear, along with its terrible management. It’s really sad because it could have been something great, but the few leaders at the company really messed everything up, and even worse, they’ve not taken responsibility.

Kontras

-Terrible leadership -Poor training -Lack of resources to get job done ...see above comments

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5y
Thank you for sharing this feedback with us, we welcome and take seriously all comments. In our continuous effort to grow and make changes where needed, we appreciate your time and candid ideas for improvement.
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