21st century slave labor - Manager bei TruBridge: Mitarbeiterbewertung

1.0
3. Nov. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

The insurance was better than you would expect for a company that overworks and underpays their staff.

Kontras

Where do I start? The first red flag is that this company has over a 50% profit margin; they accomplish this by paying the outsourcing staff minimum wage and micromanaging each employee to ensure they squeeze every ounce of productivity out of each shift. The C suite makes millions while most of their employees are taking home between $20K and $30K. Employees are not appropriately trained to perform the tasks that are asked of them, so Managers are expected to work long hours to close the gap. The company as a whole, including CPSI proper, has an extremely unprofessional culture that breeds divisiveness amongst both staff and management. There is a strange mix of insecurity and excessive pride that prevents growth opportunities from a technical perspective. They would rather use the software the founders created in the 1960s than to adopt the tools that were acquired in the purchase of their top competitor. Both TruBridge and CPSI are happy to sling mud and spread false information to slander competitors; leadership apparently slept through ethics training. Leadership regularly communicates that managers are not permitted to use their paid time off, which has resulted in countless unpaid vacation days. The labor board would have its work cut out with this group. Somehow, the leadership of the parent company manages to attribute some of the quarterly revenue on the earnings call to fewer vacation days being used with a clear conscience. The most egregious of all offenses is that they actively sabotaged advancement opportunities. In one instance, an employee turned in their notice, TruBridge in turn offered to increase the person's salary and asked them to turn down the job offer. Months later they retracted the salary increase with the belief that the position would no longer be available for this employee. I could go on, but I think I've made my point.

Mehr Bewertungen zu TruBridge entdecken

5.0
6. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits, remote work, great supervisors.

Kontras

None at all. I enjoy it.

1.0
18. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

There really arent any, unfortunately.

Kontras

Very low pay No bonuses or raises, ever. Once yearly you get a "cost of living increase" of up to .33 but its not a guarantee. They base it upon work performance with ambiguous stats that management cant tell you how to improve on or explain where the numbers come from. Extreme favoritism All hands meetings only apply to the departments not on the phones. Benefits arent good, cost a fortune and dont cover much. Dental is even worse and covers very little and no major work. Management is beyond hostile and extremely verbally abusive and no one, not even HR, will do anything about it even when multiple people have made complaints with proof. Your job security is frequently threatened over monthly stats with no idea how to improve them, such as the amount of payments collected, but patients refuse to pay. Now they are firing and laying off people so they can move the business overseas while cramming down our throats how happy we should be and excited about the new and upcoming changes. There is zero consistency across the teams except for poor management skills and extreme favoritism. They also have HIPAA violations by a lot of reps and do nothing about it. If the clients knew the real truth about things patients are told the company would be out of business. There are so many other issues that make this company terrible but not worth wasting more time on them.

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