Avoid Service Operations - Mitarbeiter (anonym) bei TriNet: Mitarbeiterbewertung

2.0
16. Jan. 2017
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The company is great. Burton has a great vision and a passion for what he does, and it's contagious. They offer wonderful benefits, and just implemented PAID maternity leave. Wow!!!

Kontras

Service Operations is the worst department to work in. It is not family friendly or flexible, and your review is not based on performance. You can be perfect at your job, but have a couple of bad months of attendance in a row and you're out. It doesn't matter how valuable you are to your department, how much you know, or how great your contribution is. If you are more than 5 late, get sick, or have anything else unexpected come up, you're gone. This isn't true in all departments - only Service Ops! Their policies pit you against your team members rather than building the team. The policies encourage team members to police each other (I'm not referring to holding each other accountable - that is always welcome!), but bullying is also condoned. Communication is sorely lacking and huge decisions are often made in a vacuum with no regard to how they will affect the client, work site employees, or colleagues. They appear to care about their employees by offering great benefits (that's by design), but their impossible policies and overwhelming work loads prove otherwise. In some locations, it's impossible to move up, and there are absolutely no training opportunities.

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Reaktion von TriNet
9y
Thank you for the detailed review. We’re glad to hear that you enjoy the benefits we offer, and feel proud of the new paid parental policy we recently implemented for the entire company. As an HR services provider, we understand there might be unexpected events that prevent colleagues from reporting for work. In no way do we condone workplace bullying. Please feel free to reach out directly to management or your HR Business Partner to address your specific personal needs as well as the issues you raised regarding your team members. At TriNet, we also take colleagues’ professional development very seriously. We have rolled out company-wide learning & development programs, and many colleagues have taken advantage of these free development opportunities. Please check out the internal site and look for the next upcoming class near you. We look forward to your participation.

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5.0
20. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great place to work so far

Kontras

Great place to work just to many trainings and internal calls

3.0
3. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Kontras

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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