They focus far more on patient experience and don't care about the employees. - Customer Service bei Transcarent: Mitarbeiterbewertung

1.0
20. Feb. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

The company overall is doing amazing work for people in need and that's where it stops

Kontras

As employees, we don't get anything. We work far too hard for the insulting pay. We have annual reviews and out while nearly everyone in the company had amazing reviews our raise was so awful and upsetting. The company is cheap. They put the workers far last on the list when it come to just about everything. The company is very far from Transparent. Finding resources and documentation for written rules and other details is close to impossible. Our benefits are trash. Pay is trash. Work is far too much. Mind you, we post several amazing workers from the day one.

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Reaktion von Transcarent
1y
Thank you for sharing your feedback. I'm sorry to hear about your concerns regarding the team. I would appreciate the opportunity to discuss this with you directly. Please reach out to me via Slack or email, and I'll arrange a time for us to talk as soon as possible. - zoe

Mehr Bewertungen zu Transcarent entdecken

5.0
11. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very supportive team and manager, got a lot of support and loved working there!

Kontras

None come to mind right now

3.0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

-higher pay than average -friendly colleagues -good training leads -ability to be cross trained in different departments & learn new skills -over time offered consistently -open to new ideas and workflows

Kontras

-management overworks the best employees that leads to burnout -everyone is miserable and overworked and not promoted for YEARS but stay because the pay is better than other remote companies

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