Good luck - Mitarbeiter (anonym) bei TouchPoint Support Services: Mitarbeiterbewertung

1.0
22. Juni 2015
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

If your young or know someone in upper management you should have an opportunity for advancement.

Kontras

Opportunity for advancement is based on who you know not what you know. Training is limited as everything is done on line so no hands on training.

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5.0
9. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Organized systems & structure. Fun programs and great benefits

Kontras

Lack of creative freedom in certain aspects

2.0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I liked (most of) my fellow coworkers

Kontras

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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