Pros
Topstep (newly rebranded) is an exceptional place to work. As a Chicago startup, it brings a great mix of an innovative and inclusive culture, generous benefits, meaningful work, and the potential to grow with an expanding company. Top Pros: -Potential for flexible work schedule/hours -Management that genuinely cares about the health, well-being, and professional development of their employees -Unique and ever-expanding company benefits -Room to grow with the company -Tight-knit but still welcoming culture -Entire organization is constantly looking for feedback, to improve internal and external processes and systems alike -Whole CSR team is very friendly and willing to help each other in any situation -Easy to collaborate across departments when needed as everyone is flexible and willing to help each other
Kontras
-Daily work can feel repetitive (however that's most customer service roles IMO) -It is a meeting heavy culture which I enjoy, but it can disrupt your workflow -Pay is standard for the position