Client Satisfaction with UK Payroll Services - Uk Payroll Specialist bei TopSource: Mitarbeiterbewertung

Working with colleagues around the world, dynamic and interesting interactions, and work subjects, everyone works remote

got laid off, but loved the job

work from home good pay

-rebrand with a huge list of services which the company cannot fulfill -rely on partners who are unreliable and expensive -micromanagement results in weekly calls to discuss deals. These calls include the CEO, CCO, COO and CFO… to comment on a sales cycle when they have no sales experience… to say these calls are unproductive would be an understatement -non existent onboarding. I had 8 client calls in my first 2 days with 0 training and nobody else on the call to support (no I am not joking) -mass redundancies across the service and support teams -toxic management -threats to dock commission payments if new (additional) processes are not followed -average around 20 new client calls a week, mostly unqualified leads from a BDR team who believe we can do everything that is stated on the website which is simply not the case