Decent job - Client Care Specialist bei Toast Inc: Mitarbeiterbewertung

2.0
25. Feb. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Company offers great benefits and a lot of free food.

Kontras

The work load is constant, and if you work extra you might get an extra dollar or two on the form of points. Feedback is received well at lower management but nothing officiates it goes anywhere from there. We are constantly taking work from other departments, who earn more money an hour than we do, and doing their job. We are supposed to get a quarterly bonus but lose it based on things we cannot control like clients reopening cases even though we completed their request, or like a poor customer review even though it wants you they were referring to. Recruiting promised unlimited PTO only to find out it is not unlimited.

Mehr Bewertungen zu Toast Inc entdecken

5.0
28. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Kontras

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Reaktion von Toast Inc
1w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
4.0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Kontras

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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