Run while you can - Fan Support Agent bei Ticketmaster: Mitarbeiterbewertung

1.0
22. Mai 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

- good team members to work alongside - good benefits offered

Kontras

- cliquey management, dating each other and highly rude/out of touch with staff on the floor - unpleasant training experience, often not told the truth about when you will be working etc - unrealistic KPIS expected to be met within two weeks without full training - no recognition for improvement or good work

Mehr Bewertungen zu Ticketmaster entdecken

5.0
6. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good wlb and remote work

Kontras

Recent management change with saumil has triggered bunch of layoffs

2.0
11. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits were great across the board. Any kind of help and support you'd need, they probably had it.

Kontras

I was laid off for no reason after more than five years because they're "flattening layers, consolidating ownership, changing how teams are structured and ensuring that we put more energy behind specific initiatives." Or at least, that's what Saumil Mehta said. We've had record profits YOY, and quarterly earnings show nothing but growth. But perhaps that's because they keep firing people before giving them bonuses. Absolutely disgusting behavior from a company, and unfortunately, everyone saw the handwriting on the wall as soon as Saumil Mehta stepped in. Ticketmaster used to prioritize employees AND its users. Now all they see are dollar signs, and to be quite frank, I'm glad to be rid of them.

5
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