Average role - Customer Service Representative bei Ticketmaster: Mitarbeiterbewertung

2.0
25. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Training provided Free fruit on a certain day Combined hiring & training starts so can make friends easily

Kontras

Unable to help customers, long winded process for escalations.

Mehr Bewertungen zu Ticketmaster entdecken

5.0
28. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

A great group of people

Kontras

Frequent incidents lead to an inconsistent work-life balance

2.0
11. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits were great across the board. Any kind of help and support you'd need, they probably had it.

Kontras

I was laid off for no reason after more than five years because they're "flattening layers, consolidating ownership, changing how teams are structured and ensuring that we put more energy behind specific initiatives." Or at least, that's what Saumil Mehta said. We've had record profits YOY, and quarterly earnings show nothing but growth. But perhaps that's because they keep firing people before giving them bonuses. Absolutely disgusting behavior from a company, and unfortunately, everyone saw the handwriting on the wall as soon as Saumil Mehta stepped in. Ticketmaster used to prioritize employees AND its users. Now all they see are dollar signs, and to be quite frank, I'm glad to be rid of them.

5
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