Worst experience of my life, toxic work environment - Inside Sales Channel Account Manager bei Textlocal: Mitarbeiterbewertung

1.0
25. Juli 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Salary was 25k over 7 years ago

Kontras

Poor Team culture and lack of leadership skills Worst team ever, very cliquey, bullying culture of isolating the new and not mentoring new members properly, indeed if the manager was off she would get slagged off by them all left, right and centre and also made out she always had it easy hitting "impossible" targets because she was on boarding hot leads who had come to Text local first expressing their interest Lack or care and promoting no physical/mental wellbeing or whatsover, Sue in charge of HR treating new members like numbers and completely lacking of HR business acumen and intrapersonal skills, whilst in my time there I've seen a person leaving the job after 3 weeks he started and another one been sacked on the spot Job i was given was to nurture and expand partnership with major software/It distributors, little i was told at the interview that it was a complete cold desk with ZERO leads as a start up business with no major partnerships when I was told it was a split of existing and new accounts Worst day to day job ever split between LinkedIn and making 70 cold calls a day getting the phone slammed at whereas the so called "team members" were making none but only nurturing their existing acquisitions, no team huddles nor motivational coaching by the so called team leader, completely left to your own device from the very start Marketing Team was a shambles, no vision no clear picture of what the business required and had no clue of how to support sales team

Mehr Bewertungen zu Textlocal entdecken

4.0
15. Nov. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Decent staff and understanding with others

Kontras

Sometimes it can be difficult

2.0
11. März 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Recent acquisition by Cisco has greatly improved employee benefits; competitive salary, private health care, employer pension scheme contributions, annual leave/sickness and pay parity. Good reputation in the world of SMS Portals. Excellent team of colleagues on the frontlines. Pockets of excellence in certain teams. Friendly approach to customer enquiries and sales.

Kontras

All negatives listed below are a reflections of TxtLocal and IMIMobile. These points to NOT apply to the new parent company Cisco, whom I have nothing negative to comment as not had any direct working contact with them; Pressure to work from the office from local management even though WFH and Hybrid working actively encouraged by parent company. Focus is only on Sales, little regard for technical support, customer service or account management. Built on an out of date technical structure, lots of technical debt. Little to no investment in technical improvements for many years. Many faults on the platform are just accepted and not been updated for 5+ years, including basic display text errors on the customer portal. Improvement suggestions are heavily barriered Siloed knowledge between teams, not great at sharing knowledge. Blame culture.

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