Pros
- Beer Fridge Friday - Nothing else good, other than the ability to leave/ escape at 5:30
Kontras
- Ignore the 5 start reviews, these are done by new starters under the encouragement of Alice, as the business is keen to increase its score, however listen to the reviews of staff who have been there for longer as this is the truth. -Extreme micro management in operation, recently have introduced tracking on websites accessed and for how long, as there is a severe lack of trust within the teams. - Management style outdated, CEO is know for pulling agents into his office and shouting at them whilst puffing on his vape. - This company is a prime example of who you know not what you know, if you are a "Favorite" then you will go far, if not you might as well leave as you will be subjected to coercive and bullying behavior. - Constant pressure to get through your calls, however you are constantly reminded to ensure you provide customer service, just as long as its done quickly.