TeleTech (Cairo)

Bewertungen für TeleTech (Cairo)

Customer Technical Support - Customer Service Representative bei TeleTech (Cairo): Mitarbeiterbewertung

2.0

5. Apr. 2018

Customer service representative

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CEO-Befürwortung

Geschäftsprognose

Pros

It was a brilliant opportunity to gain experience and learn several things on Logitech’s peripheral and harmony products. In general, it is a way to start and get a bit of experience in that sector.

Kontras

Education comes first. The managers don’t have technical knowledge and try to follow processes, and procedures blindly. These used to cause arguments between them and the 1st line of support.

Reaktion von TeleTech (Cairo)

Hi there, Thank you for taking your time to write us a review. There seems, however, to be a small issue; we are TeleTech Egypt. We are a company based and operating in Cairo Egypt, Saudi Arabia, and Algeria. We have never had any offices nor employees in the USA, UK, Mexico etc.. I believe you may have us confused with TeleTech USA (now TTec) www.teletech.com Have a great day.

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5.0

18. Jan. 2024

Insurance agent

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CEO-Befürwortung

Geschäftsprognose

Pros

Education opportunities, benefits, and flexible hours

Kontras

Call center atmosphere and talk time requirements

4.0

15. Mai 2026

Csr2 and resolution specialist

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CEO-Befürwortung

Geschäftsprognose

Pros

Good environment, dayshift, bosses are approaching

Kontras

Too low for CSR 2 since need to upsale with resolution

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TeleTech (Cairo)

Customer Technical Support - Customer Service Representative bei TeleTech (Cairo): Mitarbeiterbewertung

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