Pros
-Teammate first culture -Quarterly Employee Satisfaction Survey. Acknowledges employee feedback and executes popular suggestions -Wellness programs -Scholarship programs -Cool YEPs and company events, great travel/experience perks for top performing employees -Free meals (voluntary donations go to chosen beneficiaries) -Broad upskill training options and free courses related or unrelated to current role -Generous merit increase system; bi-annual -Hassle free time off filing -Minimal over time -Employee engagement activities -Excellent life coaches -Great workplace ambience
Kontras
-Lower base salary compared to other BPOs in NCR offering the same roles -Low salary ceiling -HMO lacks vision coverage, poor network of dental health providers -(Just my opinion and observation, it may not be happening to every team) People person/always visible sometimes have the advantage of getting promoted than high performing/below the radar members -Too much employee freedom sometimes lean toward entitlement and senior/leader disrespect