Pros
The general experience of working in a high volume and mass merchandising environment. The Team Memebers, diversity and inclusion and the discount.
Kontras
Leadership, working conditions and hours, chaotic working environment, very cliquie upper management, work and jobs in general are very "in the trenches", My store team leader was highly unethical, lied to the district manager often out of fear of his job. It seems like everyone is afraid for their jobs and your position is in constant threat, or at least that is how the District Team Leader in North Los Angeles ran their district. The leaders promote cut-throat competitiveness amongst peers which places everyone on edge, no one is truly willing to help as if they deem you a competitive threat. Its every man for themselves and just hang on for dear life. Many of the companies troubles do not need to be and the culture does not need to be the way it is, if there was leadership actually supporting the company's values and not just paying lipservice. In the retail locations, much like other competitors the store support is slim. I am not sure how such a profitable company cannot afford to staff their stores. Visits are everything, it seems that there is a visit almost every week, making priorities change, but not in a productive or business effieicnt/healthy manner. There are often conflicing messages and misaligned priorities. Store leaders end up investing all of their payroll into visits then sacraficing customer service at the end of the week, just to save face on the visits. As an HR leader I spent alot of time throwing away trash and clearning the trash compactor, or walking aroung collecitng reshop merchandise, I decided to leave to advance my career and it worked!