As with many smaller agencies, the teams run especially lean at Tank and with zero processes in place there is no lattice to support the variety of scenarios that crop up daily.
The burden of last-minute requests from absurd clients (who will never hear the word 'no') will almost inevitably fall to those who 'can' stay late and work excessive hours, so basically none of the partners and no one with children.
It seems as though some people are running around constantly trying to build their career and covering for everyone else, while others have hung on for years and use Tank as a way to kill time between weekends. Upper management has perfected the four day work week.
The sad thing is that this place had an opportunity to be great at one point, but the owners just want to phone it in. Don't be lured in with proclamations of low turnover, minimal burnout, and a fun community; none of that could be further from the truth. Low turnover sure, but you'll quickly identify this set of people who would probably stay in their seats through an apocalyptic event (before peeling out at 4pm and ruminating on everyone else's shortcomings ). People are just spinning their wheels while the company flat lines.
In the end, like pretty much any company, Tank does not actually care about their employees no matter how much the powers that be tell themselves a different narrative every day. Would not recommend.