Pros
Great employee discount. New online ordering system and POS enhanced system is very user friendly and quicker so there is a better customer experience
Kontras
Store managers are expected and consistently told to do more with less. Payroll is always an issue and there is never enough, so to help keep costs down, some managers work 6 days a week. I have people on staff that have one 4 hour shift a month because that is all I can afford. Full time assistants in my store have been brought down to 32 hours a week from a full 40 hour work week and we are heading in to holiday season. We have a culture of doing what is right for the customer...how about doing what is right for your customer facing associates? They just spend millions of dollars on crates, totes, bins, etc to organize our backrooms and most of it doesn't work for smaller stores. They sure know how to waste money..they should invest that money in payroll where there is going to be the biggest payoff. How about a raise? 2% over the last seven years really isn't cutting it for the amount of work we do for you. And your yearly corporate meetings? We love to hear about how drunk everyone gets when our DM talks about the meetings after she returns. Then we are told to be creative with our scheduling due to lack of payroll.