Decent money, rubbish job - Ccustomer Service Representative bei TUI Group: Mitarbeiterbewertung

3.0
23. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Concessions toward holidays Generous annual leave

Kontras

Limited to how we can help customers False sense of support when it comes to personal mental health

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Reaktion von TUI Group
3mo
Thank you for taking the time to share your feedback and for the years you spent with us. We’re really pleased to hear you valued the holiday concessions and annual leave, as these are important parts of how we support our colleagues. We’re sorry to hear that parts of your experience didn’t meet expectations, particularly around customer support limitations and mental health support. We take feedback like this seriously and are continuously reviewing how we empower our teams and strengthen wellbeing support across the business. We wish you all the best for the future and appreciate your contribution during your time with us. TUI Employer Brand Social Media Team

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5.0
25. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Lots of fun and you get to meet so many people

Kontras

Long hours and early and late

4.0
22. Okt. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Benefits are great if you enjoy traveling.

Kontras

Salaries are maybe in the lower end in the travel industry

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