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      TTEC

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      Bewertungen für TTEC

      Ending Contact - Healthcare Customer Service Representative bei TTEC: Mitarbeiterbewertung

      3.0
      10. Aug. 2025
      Healthcare customer service representative
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Company had plenty of overtime and bonus for requirements for metrics met available. Work from home. Provided equipment.

      Kontras

      Periodic changes of shift depending on group performance. Trainings, after initial, hiring were as you are working on the floor and by your untrained peers. Equipment and applications to do your job often faulty.

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      Reaktion von TTEC
      10mo
      Thank you for sharing your thoughts and highlighting what you valued about your experience, such as the flexibility, overtime opportunities, and equipment provided. We also appreciate your feedback on training, support, and tools — it’s important input as we continue improving the resources and guidance available to our teams.

      Mehr Bewertungen zu TTEC entdecken

      5.0
      11. Juni 2026
      Custiner service representative
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work, easy to work with.

      Kontras

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Reaktion von TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      6. Juli 2026
      Insurance agent
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Kontras

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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