TTEC Canada Prioritizes Business Over Employee Well-Being - Operations Team Leader bei TTEC: Mitarbeiterbewertung

2.0
16. Apr. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Steady Employment – Provides a stable job opportunity with consistent pay. Industry Experience – Good way to gain customer service and call center experience, especially for those early in their careers. Work From Home Option – Some roles offer remote work, which can be a convenience depending on the position.

Kontras

Limited Growth – Career advancement opportunities may be minimal, making long-term progression challenging. Low Pay – Compensation might not be competitive compared to similar customer service roles in Canada. Work-Life Balance Issues – Shift schedules and workload can sometimes make it difficult to maintain a healthy balance.

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Reaktion von TTEC
1y
Thank you for sharing your experience and for your years of service at TTEC. We’re glad you found value in the stability, industry experience, and remote work options. We acknowledge your concerns and take feedback like this seriously as we continue working to improve how we support our people, especially during important life events. If you would like to share more about your experience, please visit www.ttecwehearyou.com

Mehr Bewertungen zu TTEC entdecken

5.0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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