Even though I'm not big on customer service positions... - Customer Service Representative I, Product Support Associate bei TTEC: Mitarbeiterbewertung

4.0
22. Sept. 2015
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great TLs, good support, nice friendly group to work with, regularly updated and informed about changes and internal positions opening up and they give first consideration to current employees, short commute (work from home), can work form anywhere as long as you have a quiet environment and decent internet connection

Kontras

Just temporary, part time positions for the past several months, I see some upward mobility but not a lot, not fantastic pay, Seems a little unclear about the requirements for monthly performance bonuses which I have never seen in spite of keeping my reliability and metrics up to standard, Temporary employees (which a lot of people technically are for several months at a time) do not qualify for certain benefits including holiday pay, etc.

avatar
Reaktion von TTEC
10y
Thank you for your feedback, we do try our best to support everyone as much as we can.

Mehr Bewertungen zu TTEC entdecken

5.0
21. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reaktion von TTEC
3d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2.0
19. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, great team (if you’re lucky)

Kontras

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
Reaktion von TTEC
3d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle