There is a glass ceiling - Team Lead bei TTEC: Mitarbeiterbewertung

3.0
27. Jan. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexibility with schedule for supervisors with children, options to advance are available, paid training environment, friendly co-workers.

Kontras

Compensation of supervisors is lacking based on the expected work load. Lack of recognition provided for a job well done. Constantly being advised that supervisors are an expense to the company, we do not make them any money, therefore we do not receive equipment that operates properly. We are held accountable for things that are outside of our control and expected to change said things that are out of our control.

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5.0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule flexibility and benefits, great people

Kontras

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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