Unprofessional company - Mitarbeiter (anonym) bei TTEC: Mitarbeiterbewertung

1.0
11. Mai 2020
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The job itself isn't bad. Sales primarily.

Kontras

I normally don't complain but I feel this should be said. Management is basically non-existent. I was hired on in April. While in training the managers flat out said very bad things about new recruits. Mind you we only had one day of training. No nesting but you have to pass an assessment. Also, I am three weeks in and no pay!!!! The managers are very brief when it comes to answering any questions. And heaven forbid if you have to call tech support(I waited on hold for 6 hours no lie before I even received a live person!) Manager said it could take up to 8. But you don't get paid for that either! Just unreal and unprofessional!!!

Mehr Bewertungen zu TTEC entdecken

5.0
11. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, easy to work with.

Kontras

Not much training, only 2 weeks provided and then QAs begin right away.

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Reaktion von TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5.0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work Some insurance benefits Reasonable Pay

Kontras

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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Reaktion von TTEC
2d
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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