Dead End Company - Software Engineer bei TTEC: Mitarbeiterbewertung

1.0
12. Nov. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

I would say the only one pro is WAH.

Kontras

I worked 3 years, I hardly get any annual raises and bonus which is way less than the inflation. So one should think the initial salary is the one you are going to live with for next few years. So I would encourage to negotiate very hard and get as much as possible if you would have to work at this company. This is dead end job. Management is pretty bad - people leave the managers not the company is correct. They are so manipulative and work based on the hidden agenda. I would have to categorize him as a micro-manager have ever seen. He runs the business as his house, corners people who he doesn't like. Human Resource department is useless, by the way they handle the situations they seem to be uneducated. My recommendation is stay at this company until you find something else.

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5.0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good atmosphere with nice people

Kontras

- fully onsite work - hard to get promotion

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Reaktion von TTEC
2d
Thank you for sharing your feedback and for your time with TTEC. We’re pleased to hear you enjoyed the positive atmosphere and the people you worked with. We also appreciate your feedback regarding onsite work and career advancement opportunities. Input like yours helps us continue evaluating and improving the employee experience. We wish you all the best in your future endeavors.
1.0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The opportunity to work remote is the only pro.

Kontras

I rarely leave negative reviews, but my experience here was frustrating enough that I feel it’s important to share for others considering employment. The company suffers from major disorganization and a lack of consistent policies. Expectations frequently changed without clear communication, making it nearly impossible to feel confident in your performance or job security. Metrics were unrealistic and difficult to achieve, especially given how understaffed the team was. Instead of addressing staffing issues, the pressure was pushed onto employees. Compensation does not match the workload or expectations. Employees are underpaid for the level of performance demanded, and benefits are disappointing. One of the biggest concerns is that earned PTO, vacation time, and sick time are not paid out, which feels unfair and misleading. Management practices were also questionable. Employees were required to be on camera, which felt excessive and unnecessary for the type of work being performed. Overall, there was a lack of trust and professionalism in how employees were treated. This role could have been much better with proper organization, fair policies, and realistic expectations, but unfortunately, it fell far short.

1
avatar
Reaktion von TTEC
1mo
Thank you for taking the time to share such detailed feedback and for your years of service as a Customer Service Representative. We’re glad to hear you value the opportunity to work remotely. We also take your concerns very seriously regarding consistency in communication, workload expectations, staffing, compensation, benefits, PTO policies, and management practices. Feedback like yours is important and helps highlight where we need to continue improving clarity, fairness, and support for our employees. We appreciate your candor and wish you all the best moving forward.
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