Exactly what you would expect from a part-time call center job. - Customer Service Representative bei TTEC: Mitarbeiterbewertung

2.0
28. Juni 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

The best part of this job was the fact that I worked from home and it gave me some experience I needed in terms of call-center type jobs that I needed to move forward in my career. The training was pretty easy as well. This job is better suited for someone who just really needs a part-time job; maybe someone who is an undergraduate student.

Kontras

The scheduling is not very flexible. They will change your work schedule without too much notice. Also you don't really work the 20 or so hours you are scheduled, unless the call volume is up. So you may end up having to pick up other people's shifts. Also, you never really receive any feedback on how to improve or develop your skills.

Mehr Bewertungen zu TTEC entdecken

5.0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

you will always have a job if you come to work and follow their rules

Kontras

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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