TeleHell - Customer Service Associate bei TTEC: Mitarbeiterbewertung

2.0
27. Juni 2013
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

In depth training, one on one training with seasoned employees, teaches employees a lot about banking policies and procedures.

Kontras

very rude customers call in at times, some team leaders are condescending, outdated equipment, employee evaluations dwell on the tiniest mistakes even though you help hundreds of people a day .

Mehr Bewertungen zu TTEC entdecken

5.0
30. Apr. 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great company and good hours.

Kontras

Back to back calls but is manageable.

avatar
Reaktion von TTEC
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2.0
19. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, great team (if you’re lucky)

Kontras

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
Reaktion von TTEC
2d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle