Will not get you far. - Member Services Representative bei TTEC: Mitarbeiterbewertung

2.0
25. Juni 2013
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Pretty easy to get hired. Nicer building with onsite cafe. (although it's expensive).

Kontras

Pay caps off at a low amount with not much room to advance. Schedule can change altogether every 6 months or so. If you are late or sick, expect to be written up regardless of the circumstances. "Benefits" do not get you much and are expensive. The training for USAA was horrible. You will not learn how to do your job until they put you out on the floor to take calls.

Mehr Bewertungen zu TTEC entdecken

5.0
11. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, easy to work with.

Kontras

Not much training, only 2 weeks provided and then QAs begin right away.

avatar
Reaktion von TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5.0
6. Juli 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Remote work Some insurance benefits Reasonable Pay

Kontras

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

avatar
Reaktion von TTEC
10h
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle