Cold hard truth - Specialist bei TTEC: Mitarbeiterbewertung

1.0
30. Mai 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

* pays more then minimum wage *always hiring *nice office views *good people *Training class every other week This job is great if you are unemployed, fresh out of college, looking to get out of retail/food or need experience.

Kontras

*Hours (its shift work, 1 minute late your written up) *Parking - You have to work nearly a mile to work every day , There is no shuttle for summer time. Takes about 30 minutes to walk here and back. So build in a extra hour of your commute a day. Also the office and Tempe police are well aware of homeless men attacking women on the walk in the morning. Carry pepper spray or walk in pairs. Some women have been raped. * Pay -veryone I have spoken told they could make 80k a year and work a flexible schedule. The must anyone makes in the Tempe office is 60k unless they are extreme upper management (think director and up). They lie about the base salary , its $40k at the offer letter but the first check you get your quickly see its $37k. *HR - Well lack of, There is no HR department, I spoke to people who have been here 5+ years and have never spoken to or seen HR. *Bathrooms - Always dirty , Always smell and good luck using the bathrooms after 11am. Usually blood ,poop and other bodily items on walls and seats *Personal or Sick time - If you need to a day off, Better plan on coming in for three hours sooo Google will pay them ,Otherwise on top of making up hours (some days working 16 hour days) they will write you up. There is no sick days , vacation or leaving early for a doctors appointment here. *Bonus- 90% of the commissions in this building are paid out on a bucket system. Top performer gets $1000 , second gets $700 and third gets $500 . IT DOESN'T"T MATTER WHAT YOU SALE ,If your not in the top three you will get paid $0. If you ask about this your be tagged as negative and written up. *Cell Phones - No cell phones on the floor or use at all (or they write you up/fire you) They are getting lockers soon to lock them up the whole day along with smart watches *Google pays them 90k a rep, So retention and making sure your happy is not high on the priority list. They make more if you quit and they hire someone else *Toxic - The culture is very toxic , majority of the people that work here the lasts few days before pay day only eat what the free snacks are in the kitchen, Some people live in their cars. Its depressing and you can see if on their faces. Its suggested by management that majority of people work a second job to afford food and medical *Benefits - The health insurance for one person is $130 a paycheck *Mandatory 401k - You don't have a choice they take 10% of your base. If you want to opt out you need to find HR. But there is no HR so your just stuck *Glass Ceiling - They will promise you the moon and stars in your interview. That the glass door reviews are fake, that in 3-4 months your be a manager or trainer, That the pay cut won't be a big deal and you could use this experience else where. ALL A LIE , Don't believe it

Mehr Bewertungen zu TTEC entdecken

5.0
30. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company and good hours.

Kontras

Back to back calls but is manageable.

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Reaktion von TTEC
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Kontras

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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