Google program is too good to be true - Sales Representative bei TTEC: Mitarbeiterbewertung

2.0
28. Aug. 2018
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The training course is actually pretty enjoyable, although you have to pass a grad call to keep your spot in the program. Most people, including managers and team leads are very friendly. The pay and benefits are good. My office was beautiful and I got to enjoy the floor to ceiling view of the city and the mountains while working hard on the job.

Kontras

The expectations are constantly changing. It is hard to develop a sales pipeline because most business owners you call presume you are trying to scam them. Employees are driven out by the constant threat of losing their jobs. The turnover rate is very high.

Mehr Bewertungen zu TTEC entdecken

5.0
8. Feb. 2026
Mitarbeiter (anonym)
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Good company, transparent and easy to grow

Kontras

Pay can be better, more full time positions too

avatar
Reaktion von TTEC
3mo
Thank you for sharing your feedback and for your contributions at TTEC. We’re thrilled to hear you find the company transparent and see opportunities to grow. We also appreciate your comments about pay and full-time positions — feedback like this helps us continue improving the employee experience. We wish you continued success in your role!
1.0
30. Apr. 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The opportunity to work remote is the only pro.

Kontras

I rarely leave negative reviews, but my experience here was frustrating enough that I feel it’s important to share for others considering employment. The company suffers from major disorganization and a lack of consistent policies. Expectations frequently changed without clear communication, making it nearly impossible to feel confident in your performance or job security. Metrics were unrealistic and difficult to achieve, especially given how understaffed the team was. Instead of addressing staffing issues, the pressure was pushed onto employees. Compensation does not match the workload or expectations. Employees are underpaid for the level of performance demanded, and benefits are disappointing. One of the biggest concerns is that earned PTO, vacation time, and sick time are not paid out, which feels unfair and misleading. Management practices were also questionable. Employees were required to be on camera, which felt excessive and unnecessary for the type of work being performed. Overall, there was a lack of trust and professionalism in how employees were treated. This role could have been much better with proper organization, fair policies, and realistic expectations, but unfortunately, it fell far short.

1
avatar
Reaktion von TTEC
1mo
Thank you for taking the time to share such detailed feedback and for your years of service as a Customer Service Representative. We’re glad to hear you value the opportunity to work remotely. We also take your concerns very seriously regarding consistency in communication, workload expectations, staffing, compensation, benefits, PTO policies, and management practices. Feedback like yours is important and helps highlight where we need to continue improving clarity, fairness, and support for our employees. We appreciate your candor and wish you all the best moving forward.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle