Could be better - Senior Customer Service Specialist bei TTEC: Mitarbeiterbewertung

2.0
14. Dez. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

-The fact that you can work remotely.

Kontras

-Salary stagnation is a real problem and the standard excuse is "no budget", which translates to no pay raise in 3 years. -Poor culture and non-existent management & HR. -Poor benefits, 50 EUR voucher is not enough. -Unrealistic and random (monthly) bonus scheme and data inaccuracy most of the time, which leads to delays in case you are lucky (or manipulative) enough to meet the targets. -No visibility which creates a toxic and shady environment. And the list goes on...

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Reaktion von TTEC
5mo
Thank you for sharing your experience. We appreciate your feedback on remote work, compensation, and workplace culture. Insights like yours help us identify opportunities to improve support, transparency, and our processes. You can also share your experience at www.ttecwehearyou.com so it reaches the right team. Wishing you continued growth in your role.

Mehr Bewertungen zu TTEC entdecken

5.0
21. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote work, training, and equipment provided.

Kontras

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reaktion von TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
2. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule flexibility and benefits, great people

Kontras

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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