Chill work environment, Training was detailed, pretty organized
Kontras
Flexibility, Travel, Accommodations, high volume, short lunch and breaks
Reaktion von TTEC
5mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the work environment, detailed training, and organization. We also take your comments about flexibility, travel, workload, and breaks seriously — feedback like this helps us continue improving the employee experience. We wish you all the best in your future endeavors.
Not much training, only 2 weeks provided and then QAs begin right away.
Reaktion von TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
Remote work
Some insurance benefits
Reasonable Pay
Kontras
- Lack of transparency in regards to pay, benefits, drug tests, etc...
- Extremely high pressure work environment
- Extensive micromanagement
- Poor relationship with clients leading to poor communication between leadership and agents on the production floor
- Questionable Treatment of new agents
- Very little flexibility in regards to time off, VTO, and PTO
- Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues)
- Tenure takes precedent over performance leading to ethically questionable leadership and poor communication
Reaktion von TTEC
16h
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.