Pros
Good starting pay. Excellent medical, dental & vision benefits.
Kontras
Administration, Managers and Supervisors. With a few exceptions most are at best inept, and at worst corrupt. Favoritism, cronyism, intimidation and micromanagement are their tactics. The employee assessment process is subjective and arbitrary. There is no consideration for an employee's work/life balance and morale is nonexistent. Due to the lack of communication from management, airport stakeholders (airline employees, vendors & even the airport police) are resentful of our presence. There is a predominant anti-government sentiment in Alaska, so passengers here aren't just annoyed or rude, they are verbally abusive, flagrantly hostile and it's just a matter of time before one of them crosses the line with devastating results. High employee attrition rates are having a negative impact at the checkpoint for passengers and officers because the new hires lack maturity and have very little job experience, security or otherwise. The recently elected union, American Federation of Government Employees, is ineffective. The collective bargaining contract AFGE negotiated does nothing to stop the TSA from continuing to violate fair labor practices and due process in the name of national security.