Csr - Customer Service Representative bei TP: Mitarbeiterbewertung

1.0
24. Feb. 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

Stable full time income. There are some great people and supervisors. They did have a workable point system.

Kontras

EVERYTHING.... Unfortunatly you are looked at as replaceable. I worked for the company twice, The first time I was terminated because of points. I had been in a major car accident that i was hospitalized over night from. I had call three time and talked to two different supervisors and let them know, but because I hadn't called the "call off line" it was considered a no call no show. when I went to hr about it they asked if i had been on medication at the hospital. when i answered no, I was told that there was nothing they could do about it. I was 5 months pregnant!

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Reaktion von TP
10y
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5.0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great leadership with excellent communication.

Kontras

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
9. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Kontras

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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