To start with it's good
Become more acquaint with customer sych
Communication becomes better
Critical thinking improvement
Kontras
Very low pay, even underpay
Exploit
Paycut issues
No growth or very slow growth
No perks and Motivation
Just Verbal appreciation
No certificate covered
Zero incentives and bonus
Reaktion von TP
1y
Thank you for the honest review. Can you please share more details about your concern with us at http://bit.ly/TPHR-newform, This will help us understand how we can provide a supportive work envoirnment for our employees. We value your time and association with the organization. Have a nice day
Regards
Teleperformance Canada
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Kontras
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.
Reaktion von TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.