DON'T EVEN BOTHER APPLYING....THE PAY SUCKS - Customer Service Representative bei TP: Mitarbeiterbewertung

1.0
23. Okt. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

The trainers and the employees are nice.They will hire ANYONE. If you have a pulse, you can get hired on here.

Kontras

The pay sucks, and they do not give raises. The only way to get an increase in pay is to promote to a supervisor position. You have to be there a full year to even get a paid day off. I have never worked at such an unorganized, unprofessional job in my entire life.

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Reaktion von TP
7y
Thank you for your honest review. We abide strictly to international and local labor laws, that include providing salaries and incentives that are at par, if not higher than the industry standard. Hope you will be able to share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation.

Mehr Bewertungen zu TP entdecken

5.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
3d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
3d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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